Subscriber Resources
Subscriber Resources provide you with information on how you can better understand the content and functionality of your web-based research subscriptions. Download materials to promote and encourage the use of web services, access training materials and guides, learn how to customize your subscription, and more.
Request Training
Our Information Professional Consultants (IPCs) are available to provide you with convenient, personalized, training on-site or through web conferencing.
Measure Usage
Usage reports provide customers with access to monthly reports showing search activity for their subscriptions:
Need Help?
Ask Customer Service
Call (800) 638-8380, email us, or complete our Customer Service Form.
Get Technical Support
Call (800) 897-3419 to access around-the-clock toll-free technical support and search assistance.
Find your Sales Rep
Can’t find the contact info for your Sales Rep? Use our Sales Contact Form.
Stay in Touch
Academic Listserv
Join our discussion list to ask questions and discuss features, content, technical issues and more.
Insider's Wire Newsletter
Insider's Wire gives you the inside scoop on new products and enhancements.